RYVLT
FAQ
FAQ
Why does it take a while to arrive?
Because it doesn't exist until you order it. Our print partner makes each piece after you order, so there's no warehouse full of dead stock. Hoodie and tee usually arrive in 2–3 weeks, and we expect every order to arrive within 30 days.
What does shipping cost?
It's added at checkout. You see the exact amount before you pay. Right now we only ship to street addresses in the United States.
How does it fit?
Loose and boxy, with dropped shoulders. Take your usual size for the oversized look, or size down if you want it closer. Each product page has its own size chart, measured flat. Check it before you order.
What if it shows up wrong?
Misprint, defect, wrong item, or damaged in the mail: message us within 30 days of delivery with your order number and a photo. We'll send a free replacement or give you a full refund. You choose.
Can I return it if I just don't like it?
Honestly, no. It's made for you, so we can't resell it. That's why the size chart matters.
Are those photos of the real thing?
The product images are digital mockups of our designs, not photos of a finished piece. The washed fabric varies a little from batch to batch, so shade and fading can shift.
What's it made of?
Tee: 100% cotton, snow-washed. Hoodie: washed fleece, 53% polyester, 42% cotton, 5% other fibers.
How do I wash it?
Machine wash at 30°C, gentle, inside out. Tumble dry low or hang it. Don't bleach, don't dry clean, and never iron over the print.
Still stuck?
Message us through the contact page. Include your order number if you have one.